Privacy Policy

Custom Chrome Privacy Policy
Version 04/06/2009

At Custom Chrome (CCI), we strive to develop innovative services to better serve our users. We recognize that privacy is an important issue, so we design and operate our services with the protection of your privacy in mind. This Privacy Policy outlines the types of personal information we gather when you use CCI’s  services, as well as some of the steps we take to safeguard it.

The following principles apply to the personally identifying information we ask for and that you provide. "Personally Identifying Information" is information that individually identifies you, such as your name, physical address or email address. You can find more details about the data we collect on particular services by clicking the links on the side of this page.

 

Data Collection

  • CCI search, CCI public website and some other services do not require any personally identifying information.
  • CCI collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
  • Some of our services require you to register for an account. CCI asks you for some personal information in order to create an account (typically your name, email address and a password for your account) and we will use that information to provide the service. For certain services, such as our catalog order page, we may request credit card or other payment information which we maintain in encrypted form on secure servers.
  • When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.


Cookies

  • Upon your first visit to CCI, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people interact with us. CCI does this by storing user preferences in cookies and by tracking user trends and patterns of how people search. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some CCI features or services may not function properly without cookies.


Information Sharing

  • We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
    • We have your consent.
    •  We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
    • We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of CCI, its users or the public.
  • If you have an account, we may share the information submitted under your account among all of our services in order to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.
  • We provide the information to trusted partners who work on behalf of or with CCI under confidentiality agreements. These companies may use your personal information to help CCI communicate with you about offers from CCI and our marketing partners. However, these companies do not have any independent right to share this information.
  •  We may store and process personal information collected on our site in the United States or any other country in which CCI or its agents maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country.
  •  In the event of a transfer of ownership of CCI, such as acquisition by or merger with another company, we will provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.


Information

  • We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
  • We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.


Updating Your Information

  • We provide mechanisms for updating and correcting your personally identifying information for many of our services. For more information, please see the help pages for each service.
  • You can edit your CCI web account information, including your marketing preferences at any time.
  • New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
  • We reserve the right to send you certain communications relating to the CCI service, such as service announcements, administrative messages and a CCI Newsletter, that are considered part of your CCI web account, without offering you the opportunity to opt-out of receiving them.
  • You can delete your CCI web account by contacting our Web master.


Links

  • The sites displayed as dealer locator search results or linked to by CCI's services are developed by people over whom CCI exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.
  • CCI may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of CCI's search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.


Changes To This Policy

Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. Each version will be noted at the top of the page.

 

If you have any additional questions, please feel free to contact us any time.

 

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